Shipping
We ship all over the world, via USPS, FedEX, DHL, and UPS!
U.S.A.
If you select USPS as your shipping provider, please understand that the U.S. Post Office does not guarantee estimated ship times. Please allow up to 48 hours processing time before your items are shipped. These 1-2 days are in addition to the estimated days to delivery given by the shipping provider.
NOTICE: Shipping is taking longer than usual these days via ALL METHODS, so please keep that in mind when you place your order. Both the U.S. Postal Service and private carriers expect shipping delays right now. We'll get your items shipped as quickly as possible, but we unfortunately can't control how quickly shipping services can get your items to your doorstep. We've been getting reports of items marked as "delivered" 24-48 hours before they actually arrive. Again, we don't have control over this leg of the delivery (pardon the pun!), but if you don't receive your items within a few days of their delivery date, please let us know.
If you experience a long delay in shipping via UPS, please contact us within 30 days. UPS does not keep shipment tracking records past 30 days, so if you do not receive your shipment or your shipment is damaged, please contact Customer Service within 30 days, and we will be happy to take care of you.
USPS First Class is not trackable, insured or guaranteed. We cannot refund you if you select this option and do not receive your package. Use this shipping option at your own risk.
INTERNATIONAL
For orders outside North America, it may take up to 6 weeks to receive your order, depending on the customs procedures of the receiving country. We are not responsible for extra customs charges you are asked to pay by your home country. We do our best to help reduce the chance you will have to pay anything extra, but we cannot control what actually happens at your country's customs office.
DHL offers the most reliable and fastest international shipping and is the only option that is trackable after your package leaves the U.S.USPS First Class International is not trackable, insured or guaranteed. We cannot refund you if you select this option and do not receive your package. Use this shipping option at your own risk.
INTERNATIONAL SHIPPING Time Estimates updated for COVID:
- USPS First Class International: up to 8 weeks
- UPS: within 4 weeks
- FedEx: within 4 weeks
- DHL: within 14 days